Benevolent Society new operator of NSW govt disability services

Australia’s oldest charity, The Benevolent Society, has been chosen as the new operator of Australia’s largest provider of clinical services for people with disability.

“[This demonstrates] that an NFP can remain competitive and true to mission in an increasingly commercial environment,” said CEO Jo Toohey.

“The transition of community services funding directly to recipients through the NDIS and CDC will continue to attract new private and international organisations so we need to remain competitive and relevant to our customers.

“Many NFPs will find this difficult, but we have set firm goals around social outcomes underpinned by an ambitious growth target and commitment to innovation. “Being chosen to take on NSW’s Specialist Disability Community Support is a significant step towards our vision to help all Australians live their best lives.”

The NSW Minister for Disability Services, The Hon. Ray Williams, made the announcement last week that The Benevolent Society was selected as the new provider for NSW’s disability clinical services, which are currently part of the NSW Department of Family and Community Services (FACS).

“We anticipate the merger of The Benevolent Society with approximately 7,000 clients and 800 staff from specialist disability services will create a much stronger Benevolent Society and enable us to increase accessibility to services for more Australians,” said Toohey.

“This is a once in a generation opportunity. We have always been at the forefront of change and strive to lead through innovation as we continue to grow.

“FACS’ Specialist Disability Community Support was the largest provider of clinical services in Australia for people with disability and we aim to leverage this into a centre of excellence for clinical services in the community. We want to be held up as a model of great practice and leadership.”

Minister for Disability Services Ray Williams said the Benevolent Society was chosen after an extensive and competitive selection process.

“The Benevolent Society is an exceptionally strong service provider with a great track record as Australia’s first charity. For more than 200 years they have supported Australians to live their best life,” he said.

“They have an impressive plan to grow and expand the business, and a proven record in delivering supports to children, young people and adults with disability. Their safety and continuity of service throughout the transfer remains the priority.”

Other key factors in the decision are said to be the Benevolent Society’s strong existing footprint in NSW, and ability to integrate clinical services into its business.