Join this 60-minute online seminar to learn how to effectively engage and support your clients during times of isolation.
Like many other sectors, community transport has been impacted by COVID-19 from a client, staff and volunteer perspective.
Bankstown Canterbury Community Transport (BCCT) has successfully rolled out a Community Wellbeing Calling program that has been achieving media coverage, community support and outstanding results.
With social and group transport services grounded due to social distancing rules, the team at BCCT have developed a program that addresses issues impacting their clients including isolation, digital literacy and access struggles and language barriers.
Hear from BCCT Executive Officer, Rachel Thompson as she highlights:
This online seminar will focus on the development of the program that continues to proactively transform the concept of Community Transport and engagement in new ways that benefit staff, volunteers and their amazing clients.
Rachel Thompson is passionate about getting quality client outcomes. As the Executive Officer of Bankstown Canterbury Community Transport, Rachel leads a team who are focused on providing accessible and affordable door to door transport and social support services to around 3,000 older people, younger people living with disability and transport disadvantaged persons.
Rachel is also a Board Director on the State and National Community Transport peak bodies. Prior to working in community transport Rachel was primarily engaged in political and government roles in New South Wales, South Australia and at a federal level.
Rachel resides in her service area with her two naughty miniature schnauzers.
Contact us at firstname.lastname@example.org for more information.