Australia’s Not-for-Profit sector has experienced no shortage of challenges over the past year. The extreme drought, bushfire, floods as well as the latest COVID-19 pandemic have all significantly impacted Not-for-Profits around the country. 

This also comes off the back of years of decreased government funding, reduced general giving and increased competition, making it already a challenging time for Not-for-Profits and charities to stay afloat and grow.


Third Sector LIVE will focus on supporting businesses into agile, strong and financially flourishing organisations. Attendees will be provided with practical tools and strategies on how to develop strong leadership to drive the organisational success and implement new financial models and strategies to gain financial sustainability. Attendees will also learn how to drive innovation through increased use of technology and how to effectively attract, retain and manage skilled employees and volunteers. 

Develop strategies to build resilience and agility to overcome ongoing challenges and disruptions 

Drive financial sustainability through agile and robust finance management models and diversified revenue streams 

Develop a strong leadership to drive organisational success  

Utilise technology to advance your organisation’s capabilities and capacities  

Creating a workplace that encouragesinspires and attracts employees

2021 speakers included:

The Hon Dr Gary Johns

Australian Charities and Not-for-Profit Commission

Janina Jancu

Director of Operations and Company Secretary
ReachOut Australia

James Toomey

Chief Executive Officer
Mission Australia

Libby Hodgson

Chief Marketing Officer
UNICEF Australia

Trent Osborn

General Manager Fundraising and Community Engagement

Simon Schrapel AM

Chief Executive Officer
Uniting Communities

Nic Marchesi

Co-founder and Chief Delta Officer
Orange Sky

Jack de Groot

Chief Executive Officer
St Vincent de Paul Society

Paris Jeffcoat

Chief Executive Officer

Mark Pearce

Chief Executive Officer
Volunteering Australia

Mick Frewen

Chief Executive Officer

Stu Cameron

Chief Executive Officer
Wesley Mission

Margaret Sheehan

Chief Executive Officer
ChildFund Australia

Leone Crayden

Chief Executive Officer
The Buttery

Claudia Odello

General Manager, Marketing and Fundraising
Meals on Wheels NSW

Alex Urquhart

Sales and Marketing Manager for Volaby
Orange Sky

Jane Jose

Chief Executive Officer
Sydney Community Foundation and Be Kind Sydney

Dale Cleaver

Chief Executive Officer
Guide Dogs NSW/ACT

Carolyn Curtis

Chief Executive Officer
The Australian Centre for Social Innovation (TACSI)

Megan Hannan

Marketing and Communications Director
Philanthropy Australia

Jason Ruffell Smith

Digital Director
Marlin Communications

Dan Geaves

Strategy Director
Marlin Communications

Simon Miller

General Counsel
Save the Children

Marissa Sandler

Chief Executive Officer and Co-founder

Jacqueline Emery

Chief Executive Officer
Royal Far West

Nikki Kinloch

Chief Executive Officer
Cure Cancer

Brenda Gaddi

Founder and Managing Director
Women of Colour Australia

Adrian Barwick

Solicitor Director
Williamson Barwick

Lorraine Salloum

People Performance & Culture Executive (Chief People Officer)
Achieve Australia

Holly Masters

Chief Executive Officer
McGrath Foundation CEO

Clare Carmody

Customer Success Manager

Clare Steele

Chief Executive Officer
Compassion Australia

Daniel Greyling

Russell Investments

William Trewlynn

Chief Executive Officer
BlaQ Aboriginal Corporation

Graham Toomey

Chief Executive Officer and Executive Director

Carlene Baskerville

Director of Sales
Sage Australia

Viren D’Souza

Head of Fundraising
Australia for UNHCR – Australians Supporting the UN Refugee Agency

Dan Turner

Chief Executive Officer
Unity 4

Roger Kidd

Chief Executive Officer
Premium Fulfilment Services

Pat Hall

Chief Executive Officer
Liverpool Neighbourhood Connections (LNC)

2021 Agenda

  • Conference Day 1 - 3 November 2021
  • Conference Day 2 - 4 November 2021

8:00 AM 

Registration Opens

8:30 AM 

Welcome to Country

Uncle Allen Madden, Gadigal Elder

8:50 AM 

Opening remarks from the chair

Lorraine Salloum, People Performance & Culture Executive (Chief People Officer), Achieve Australia

Identifying the challenges and opportunities of COVID-19 

9:00 AM 

Opening Keynote
Looking into challenges and opportunities that the recent pandemic has created 

· Ways to mitigate risk and identify new opportunities 
· Discussing what challenges mean for NFPs and why this is an opportunity to thrive 
· Overcoming the main pain points the sector is currently facing

James Toomey, Chief Executive Officer, Mission Australia 

9:30 AM 

Embracing change and embedding agility into a purpose-driven organisation

· How to re think your organisation to prepare for and adapt to change whilst maintaining a purpose-driven focus  
· Embracing change while keeping true to your purpose with a solid foundation to embed a model of agility
Keeping the organisation’s vision and purpose top of mind whilst diversifying revenue profitability  

Margaret Sheehan, Chief Executive Officer, ChildFund Australia

10:00 AM 

Panel Discussion
Rebuilding in the times of COVID-19 and shaping the way forward

· Identifying ways to reshape the sector for positive impacts 
· Discussing the changing nature of volunteering and community participation 
Re-designing business models and incorporating the benefits and efficiencies gained during the pandemic 

Lorraine Salloum, People Performance & Culture Executive (Chief People Officer), Achieve Australia

Mick Frewen, Chief Executive Officer, CareFlight 

Mark Pearce, Chief Executive Officer, Volunteering Australia
*Virtual panellist 

Megan Hannan, Marketing and Communications Director, Philanthropy Australia 
*Virtual panellist

10:40 AM 

Morning Refreshments

Developing strong leadership to drive organisational success

11:10 AM 

The evolving role of HR and finance in driving digital transformation for greater mission impact

· Driving focus on the importance of timing when undergoing digital transformation
· Identifying the connection and evolution of finance and HR in digital transformation to enable new agile pathways to solve emerging business challenges
· Implementing strategies inspired by not-for-profit leaders that have been successfully adapted during challenging circumstances to drive the organisations mission

Carlene Baskerville, Director of Sales, Sage Australia

11:40 AM 

Case Study
Understanding the importance of a networked team to drive organisational success  

· Building a collaborative networked team that shares decision-making processes and responsibility  
· Implementing strategies to find the effective combination of skill and perspective  
Integrating a collaborative approach alongside a strategic focus  

Carolyn Curtis, Chief Executive Officer, The Australian Centre for Social Innovation (TACSI)
*Virtual presentation 

12:10 PM 

Developing strategies for organisational change and change of leadership   

· Understanding the importance of resilience and agility to help organisations and their leaders pivot at lightning speed
How continuous change will be essential to recover and reimagine the organisation 
Developing strategies to ready yourself for future challenges 

Janina Jancu, Director of Operations and Company Secretary, ReachOut Australia 

12:40 PM 

Case Study
Designing a successful social enterprise through collaboration 

· Examining the benefits for NFPs to grow their impact of their work through a collaborative social enterprise 
· Staying on mission while adding a social enterprise 
Transitioning to a sustainable social enterprise or for purpose business 

Jane Jose, Chief Executive Officer, Sydney Community Foundation and Be Kind Sydney 

Pat Hall, Chief Executive Officer, Liverpool Neighbourhood Connections (LNC)

1:10 PM 

Networking Luncheon

2:10 PM 

Understanding the evolution of casual employment in the NFP sector and monitoring the significant changes in the laws affecting casuals 

· Examining the concepts and current issues relating to casual employment
· Focusing on the recent changes in legislation and awards that ‘reset’ casual employment
· Navigating a pathway to enable organisations to fairly and lawfully utilise casual labour

Adrian Barwick, Solicitor Director, Williamson Barwick

2:40 PM 

Adapting to new technologies and treatment services during COVID-19

· Understanding how to better equip your organisation for change 
Identifying models and styles that require different approaches in a hybrid working environment 
How can we use remote working for organisational and participant benefit 

Leone Crayden, Chief Executive Officer, The Buttery 

3:10 PM 

Afternoon Refreshments

3:40 PM 

Discussing the successes around developing a mobility center model to deliver services for the future

Terry O’ Toole, Chief Executive Officer, TransitCare
*Virtual Presentation

4:10 PM 

Roundtable Discussion
This interactive session will engage every delegate to share their thoughts on the various subjects that influence and impact the Not-for-Profit sector

· Round Table 1 – How to support the wellbeing of your team through challenging times – Paris Jeffcoat, Chief Executive Officer, ONE EIGHTY

Round Table 2 How to ready your organisation for Gen Z – Nikki Kinloch, Chief Executive Officer, Cure Cancer 

Round Table 3 From grassroots to boardroom: Why stakeholder engagement is critical for digital transformation success Clare Carmody, Customer Success Enablement – APAC, Salesforce

Andrew Hill, Regional Vice President, Non-Profit & Education,

Round Table 4 – Utilising technology to drive organisations innovation – Marissa Sandler, Chief Executive Officer and Co-founder, Careseekers

5:10 PM 

Closing remarks from the Chair and end of day one 

Networking Drinks

8:00 AM 

Registration Opens

8:50 AM 

Opening remarks from the chair

Lorraine Salloum, People Performance & Culture Executive (Chief People Officer), Achieve Australia

Implementing Innovation strategically into the organisation’s core 

9:00 AM 

Understanding how the government helps drive innovation in the NFP sector 

· Understanding how innovation is key to an organisations success
Focusing on recent government reforms and their impacts 
Discussing the strategy on how to better support the NFP sector in the future 

The Hon Dr Gary Johns, Commissioner, Australian Charities and Not-for-Profit Commission  

9:30 AM 

Case Study
Identifying where your company needs to go and how technology can help you get there

· Developing strategies to drive your company’s vision and goals through technology 
· Embarking on a digital transformation journey 
Enabling your team to add value by putting the ‘human’ back into what they do 

Nic Marchesi, Co-founder and Chief Delta Officer, Orange Sky 

Alex Urquhart, Sales & Marketing Manager for Volaby, Orange Sky 

*Virtual presentation

10:00 AM 

Panel Discussion
Identifying the causes of decline of community engagement in Australia

· Analysing why people are becoming more disconnected from the NFP sector and discussing challenges of rebuilding the engagement
Collaborating within the sector to increase brand visibility and goodwill 
Discussing the need to innovate and reinvent to stay ahead of the game 

Jack de Groot, Chief Executive Officer, St Vincent de Paul Society

Clare Steele, Chief Executive Officer, Compassion

Brenda Gaddi, Founder and Managing Director, Women of Colour Australia

Graham Toomey, Chief Executive Officer And Executive Director, Gunawirra

William Trewlynn, Chief Executive Officer, BlaQ Aboriginal Corporation

10:40 AM 

Morning Refreshments

11:10 AM 

Case Study
Developing strategies to effectively use digital marketing and social media for the NFP sector  

· Examining current social media and marketing trends
How to create simple strategies that deliver measurable results and outcomes 
How to create effective content that will drive engagement on a tight budget 

Dan Geaves, Strategy Director, Marlin Communications 

Jason Ruffell Smith, Digital Director, Marlin Communications 

Improving financial stability and profitability 

11:40 AM 

Overcoming challenges and effectively managing and utilising volunteers  

· Developing strategies to ensure volunteers are engaged  
· How can we overcome the minimisation of contact and use it to the organisations advantage? 
Understanding and measuring the ROI of involving volunteers 

Stu Cameron, Chief Executive Officer, Wesley Mission

12:10 PM 

Longevity and Sustainability – Is your investment portfolio supporting your core mission?

· Investing aligned with community expectations and ESG values
·  Maximising returns in a low-rate environment
·  Using your assets to promote your organisation’s mission

Daniel Greyling, Director, Russell Investments

12:40 PM 

Networking Luncheon

1:20 PM 

Panel Discussion
How can the tension between purpose and profits best be managed?

· Understanding how to work towards a common cause that goes beyond money 
· Importance of putting people first and investing in local communities 
Discussing organisational challenges in managing two different objectives 

Dale Cleaver, Chief Executive Officer, Guide Dogs NSW/ACT

Libby Hodgson, Chief Marketing Officer, UNICEF Australia

Simon Schrapel AM, Chief Executive Officer, Uniting Communities
*Virtual panellist

Jacqueline Emery, Chief Executive Officer, Royal Far West

Holly Masters, Chief Executive Officer, McGrath Foundation CEO

2:20 PM 

Afternoon Refreshments

2:50 PM 

Case Study
Diversifying and growing income to generate impact and drive financial sustainability

· Developing a plan for strategic and sustainable growth by leveraging innovative revenue streams
Applying commercial principles to drive sustainability 
Innovating your revenue stream through an impact investment fund 

Simon Miller, Chief Executive Officer, Save the Children 

3:20 PM 

Driving company growth through partnerships and collaboration

• How to identify partners that have the potential to grow into strong and long-lasting collaborations
• Driving innovation within long-term partnerships to ensure partners receive sustainable value
• How to use partnerships to strengthen your own company brand and worth

Claudia Odello, General Manager, Marketing and, Fundraising, Meals on Wheels NSW

3:50 PM 

Panel Discussion
Inhouse vs outsource and the lessons learnt during the pandemic

Trent Osborn, General Manager, CareFlight

Dan Turner, Chief Executive Officer, Unity 4

Roger Kidd, Chief Executive Officer, Premium Fulfilment Services

Viren D’Souza, Head of Fundraising, Australia for UNHCR – Australians Supporting the UN Refugee Agency

4:20 PM 

Closing remarks from the Chair and end of day two 


2021 Partners

Platinum Sponsors

Gold Sponsor

Silver Sponsors

Associate Sponsors

Supporting Partners

Contact Us

+61 02 9247 6000

The Grace Hotel, Sydney

In-Person & live-streamed

Follow this event