New app to bridge the gap for Australia’s homeless

Prime Minister Malcolm Turnbull has launched Ask Izzy, a new mobile website that connects people who are homeless, or at risk of homelessness, with essential services.

The new app, developed by not-for-profit Infoxchange, Google, realestate.com.au and News Corp Australia, allows people to search more than 350 000 services across Australia.

CEO of Infoxchange, David Spriggs, said Ask Izzy provides access to Australia’s most comprehensive directory of services so those who are homeless can find what they need – a meal, legal advice, health services or a bed for the night.

“No-one expects to be homeless and often they don’t know where to find help,” Spriggs said.

“Their phone is a lifeline, but finding services can be difficult because information can be outdated, waiting lists long and service criteria complex.

“Ask Izzy is an easy-to-use tool developed in close collaboration with people who have experienced homelessness and leaders in the homelessness sector, to make sure it responds to their needs.”

Speaking from the launch on Friday afternoon, Prime Minister Malcolm Turnbull said Ask Izzy is doing exactly what a successful digital technology should always do.

“This is an outstanding example of everything successful, progressive, compassionate 21^st century Australia will be,” Turnbull said.

“As many of you know there is nothing lonelier than being homeless … Sense of connection is a critical thing. It’s a means for people to find a connection.”

Ask Izzy is a free service. For more information, visit askizzy.org.au

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