The panel explored changes set to transform the ageing, mental health and disability sectors. Panel members spoke of the introduction of consumer-directed care reforms, such as service systems, and ways that community organisations can maximise the opportunities that these services present. Discussions also highlighted the importance of these service system changes, acknowledged successes already achieved, and outlined why historically, many consumers of services have felt disenfranchised or received inadequate care.
Speakers with experience in navigating these systems shared their hopes and concerns about the changes. Panel member Melanie Lewis, Executive General Manager Client Services, State Trustees Australia Foundation, said “We need to understand the implications associated with introducing client choice and how community organisations can work to aid the transition to an NDIS.”
Emphasising the need for sector preparedness, Collaborative Panel Chair, Carers Victoria’s Caroline Mulcahy commented that “It is essential that both the sector and the people who use these services are equipped with the skills and knowledge to be able to manage the transition, and thrive in the new service system environment.”
Some outcomes from the forum:
Third Sector acknowledges the traditional custodians of the lands where we live, learn and work. We pay our respects to Elders past, present and emerging.