The image of volunteers pitching in for a good cause while gaining valuable skills and satisfaction is compelling for both the organisation and individuals involved, as well as society in general. However, there’s another side to the story – and that’s the serious operational commitment required by the organisation to make it work in a cohesive, practical and safe environment.
While it is not unusual for people to think about volunteering as a more ‘casual’ employer-employee relationship where goodwill makes up for gaps in resources, both human and financial, this relaxed approach can lead to dangerous situations and less than desirable outcomes.
Risk management is critical to protect organisations, volunteers and the public.
To manage risks and mitigate losses, it is recommended that best practice volunteer management programs address:
A systematic approach to risk management takes time. But it can help prevent, control and mitigate unfortunate situations. The stakes are not just financial. It’s also about the organisation’s reputation and standing in the community, as well as the health and safety of the volunteer and everyone impacted by the work they do.
Third Sector acknowledges the traditional custodians of the lands where we live, learn and work. We pay our respects to Elders past, present and emerging.