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Kevin McKay author

Kevin is a seasoned executive with over 30 years of experience in the high-tech industry. Experience spans sales, marketing, customer support, renewal sales, managed services, professional services, legal, IT, and HR. Proven track record in developing high-performing customer-oriented teams and organisations. After almost five years as Executive VP of Customer Success at Kofax, Kevin has recently transitioned to a new role as Chief Customer Officer.

Improving CX and CS