Australia’s Not-for-Profit sector has experienced no shortage of challenges over the past year. The extreme drought, bushfire, floods as well as the latest COVID-19 pandemic have all significantly impacted Not-for-Profits around the country. 

This also comes off the back of years of decreased government funding, reduced general giving and increased competition, making it already a challenging time for Not-for-Profits and charities to stay afloat and grow.


Third Sector LIVE will focus on supporting businesses into agile, strong and financially flourishing organisations. Attendees will be provided with practical tools and strategies on how to develop strong leadership to drive the organisational success and implement new financial models and strategies to gain financial sustainability. Attendees will also learn how to drive innovation through increased use of technology and how to effectively attract, retain and manage skilled employees and volunteers. 

This event will also take place on our virtual platform, which has the capacity for full networking, live Q&A, 1 to 1 meetings, contact sharing, notes plus much more. The sessions will also be recorded and then available for four weeks following the event should the attendees miss any sessions and wish to watch in their own time.

Develop strategies to build resilience and agility to overcome ongoing challenges and disruptions 

Drive financial sustainability through agile and robust finance management models and diversified revenue streams 

Develop a strong leadership to drive organisational success  

Utilise technology to advance your organisation’s capabilities and capacities  

Creating a workplace that encouragesinspires and attracts employees

Hear from 30+ leading industry experts

The Hon Dr Gary Johns

Australian Charities and Not-for-Profit Commission

Janina Jancu

Director of Operations and Company Secretary
ReachOut Australia

James Toomey

Chief Executive Officer
Mission Australia

Tony Stuart

Chief Executive Officer
UNICEF Australia

Trent Osborn

General Manager Fundraising and Community Engagement

Simon Schrapel AM

Chief Executive Officer
Uniting Communities

Nic Marchesi

Co-founder and Chief Delta Officer
Orange Sky

Jack de Groot

Chief Executive Officer
St Vincent de Paul Society

Paris Jeffcoat

Chief Executive Officer

Mark Pearce

Chief Executive Officer
Volunteering Australia

Mick Frewen

Chief Executive Officer

Stu Cameron

Chief Executive Officer
Wesley Mission

Margaret Sheehan

Chief Executive Officer
ChildFund Australia

Leone Crayden

Chief Executive Officer
The Buttery

Claudia Odello

General Manager, Marketing and Fundraising
Meals on Wheels NSW

Alex Urquhart

Sales and Marketing Manager for Volaby
Orange Sky

Jane Jose

Chief Executive Officer
Sydney Community Foundation and Be Kind Sydney

Dale Cleaver

Chief Executive Officer
Guide Dogs NSW/ACT

Charlotte Webb

Chief Fundraising and Development Officer

Megan Hannan

Marketing and Communications Director
Philanthropy Australia

Jason Ruffell Smith

Digital Director
Marlin Communications

Dan Geaves

Strategy Director
Marlin Communications

Carolyn Curtis

Chief Executive Officer
The Australian Centre for Social Innovation (TACSI)

Marissa Sandler

Chief Executive Officer and Co-founder

Jacqueline Emery

Chief Executive Officer
Royal Far West

Terry O' Toole

Chief Executive Officer

Nikki Kinloch

Chief Executive Officer
Cure Cancer

Adrian Barwick

Solicitor Director
Williamson Barwick

Lorraine Salloum

People Performance & Culture Executive (Chief People Officer)
Achieve Australia

Holly Masters

Chief Executive Officer
McGrath Foundation CEO

Simon Miller

General Counsel
Save the Children

Clare Steele

Chief Executive Officer
Compassion Australia

Clare Carmody

Customer Success Enablement - APAC

Daniel Greyling

Russell Investments

Brenda Gaddi

Founder and Managing Director
Women of Colour Australia

Graham Toomey

Chief Executive Officer and Executive Director

William Trewlynn

Chief Executive Officer
BlaQ Aboriginal Corporation

Darryl Wright

Chief Executive Officer
Tharawal Aboriginal Corporation


  • Conference Day 1 - 3 November 2021
  • Conference Day 2 - 4 November 2021
  • Post-Conference Masterclass - 5 November 2021

8:00 AM 

Registration Opens

8:30 AM 

Welcome to Country

Uncle Allen Madden, Gadigal Elder

8:50 AM 

Opening remarks from the chair

Lorraine Salloum, People Performance & Culture Executive (Chief People Officer), Achieve Australia

Identifying the challenges and opportunities of COVID-19 

9:00 AM 

Opening Keynote
Looking into challenges and opportunities that the recent pandemic has created 

· Ways to mitigate risk and identify new opportunities 
· Discussing what challenges mean for NFPs and why this is an opportunity to thrive 
· Overcoming the main pain points the sector is currently facing

James Toomey, Chief Executive Officer, Mission Australia 

9:30 AM 

Embracing change and embedding agility into a purpose-driven organisation

· How to re think your organisation to prepare for and adapt to change whilst maintaining a purpose-driven focus  
· Embracing change while keeping true to your purpose with a solid foundation to embed a model of agility
Keeping the organisation’s vision and purpose top of mind whilst diversifying revenue profitability  

Margaret Sheehan, Chief Executive Officer, ChildFund Australia

10:00 AM 

Panel Discussion
Rebuilding in the times of COVID-19 and shaping the way forward

· Identifying ways to reshape the sector for positive impacts 
· Discussing the changing nature of volunteering and community participation 
Re-designing business models and incorporating the benefits and efficiencies gained during the pandemic 

Mick Frewen, Chief Executive Officer, CareFlight 

Mark Pearce, Chief Executive Officer, Volunteering Australia 

Megan Hannan, Marketing and Communications Director, Philanthropy Australia 

Lorraine Salloum, People Performance & Culture Executive (Chief People Officer), Achieve Australia

10:40 AM 

Morning Refreshments

Developing strong leadership to drive organisational success

11:10 PM 

Sponsored Session

11:40 AM 

Case Study
Understanding the importance of a networked team to drive organisational success  

· Building a collaborative networked team that shares decision-making processes and responsibility  
· Implementing strategies to find the effective combination of skill and perspective  
Integrating a collaborative approach alongside a strategic focus  

Carolyn Curtis, Chief Executive Officer, The Australian Centre for Social Innovation (TACSI) 

12:10 AM 

Developing strategies for organisational change and change of leadership   

· Understanding the importance of resilience and agility to help organisations and their leaders pivot at lightning speed
How continuous change will be essential to recover and reimagine the organisation 
Developing strategies to ready yourself for future challenges 

Janina Jancu, Director of Operations and Company Secretary, ReachOut Australia 

12:40 PM 

Case Study
Designing a successful social enterprise through collaboration 

· Examining the benefits for NFPs to grow their impact of their work through a collaborative social enterprise 
· Staying on mission while adding a social enterprise 
Transitioning to a sustainable social enterprise or for purpose business 

Jane Jose, Chief Executive Officer, Sydney Community Foundation and Be Kind Sydney 

1:10 PM 

Networking Luncheon

2:10 PM 

Understanding the evolution of casual employment in the NFP sector and monitoring the significant changes in the laws affecting casuals 

· Examining the concepts and current issues relating to casual employment
· Focusing on the recent changes in legislation and awards that ‘reset’ casual employment
· Navigating a pathway to enable organisations to fairly and lawfully utilise casual labour

Adrian Barwick, Solicitor Director, Williamson Barwick

2:40 PM 

Adapting to new technologies and treatment services during COVID-19

· Understanding how to better equip your organisation for change 
Identifying models and styles that require different approaches in a hybrid working environment 
How can we use remote working for organisational and participant benefit 

Leone Crayden, Chief Executive Officer, The Buttery 

3:10 PM 

Identifying ways to keep your community supported and engaged through disruptions 

· Focusing on the need to reinvent services and processes to continue to support the community
· Driving innovation through flexible and easy accessibility of services
· Understanding the responsibility to serve and prioritise the need of the community

Darryl Wright, Chief Executive Officer, Tharawal Aboriginal Corporation

3:40 PM 

Afternoon Refreshments

4:10 PM 

Roundtable Discussion
This interactive session will engage every delegate to share their thoughts on the various subjects that influence and impact the Not-for-Profit sector

· Round Table 1 – Discussing the successes around developing a mobility center model to deliver services for the future – Terry O’ Toole, Chief Executive Officer, TransitCare

· Round Table 2 – How to support the wellbeing of your team through challenging times – Paris Jeffcoat, Chief Executive Officer, ONE EIGHTY

Round Table 3  How to ready your organisation for Gen Z – Nikki Kinloch, Chief Executive Officer, Cure Cancer 

Round Table 4 – How to diversify your fundraising methods to drive revenue and improve financial performance – Charlotte Webb, Chief Fundraising & Development Officer, Movember 

Round Table 5 From grassroots to boardroom: Why stakeholder engagement is critical for digital transformation success Clare Carmody, Customer Success Enablement – APAC, Salesforce

Round Table 6 – Utilising technology to drive organisations innovation – Marissa Sandler, Chief Executive Officer and Co-founder, Careseekers

5:10 PM 

Closing remarks from the Chair and end of day one 

8:00 AM 

Registration Opens

8:50 AM 

Opening remarks from the chair

Lorraine Salloum, People Performance & Culture Executive (Chief People Officer), Achieve Australia

Implementing Innovation strategically into the organisation’s core 

9:00 AM 

Understanding how the government helps drive innovation in the NFP sector 

· Understanding how innovation is key to an organisations success
Focusing on recent government reforms and their impacts 
Discussing the strategy on how to better support the NFP sector in the future 

The Hon Dr Gary Johns, Commissioner, Australian Charities and Not-for-Profit Commission  

9:30 AM 

Case Study
Identifying where your company needs to go and how technology can help you get there

· Developing strategies to drive your company’s vision and goals through technology 
· Embarking on a digital transformation journey 
Enabling your team to add value by putting the ‘human’ back into what they do 

Nic Marchesi, Co-founder and Chief Delta Officer, Orange Sky 

Alex Urquhart, Sales & Marketing Manager for Volaby, Orange Sky 

10:00 AM 

Panel Discussion
Identifying the causes of decline of community engagement in Australia

· Analysing why people are becoming more disconnected from the NFP sector and discussing challenges of rebuilding the engagement
Collaborating within the sector to increase brand visibility and goodwill 
Discussing the need to innovate and reinvent to stay ahead of the game 

Jack de Groot, Chief Executive Officer, St Vincent de Paul Society

Clare Steele, Chief Executive Officer, Compassion

William Trewlynn, Chief Executive Officer, BlaQ Aboriginal Corporation

Graham Toomey, Chief Executive Officer And Executive Director, Gunawirra

William Trewlynn, Chief Executive Officer, BlaQ Aboriginal Corporation

10:40 AM 

Morning Refreshments

11:10 AM 

Case Study
Developing strategies to effectively use digital marketing and social media for the NFP sector  

· Examining current social media and marketing trends
How to create simple strategies that deliver measurable results and outcomes 
How to create effective content that will drive engagement on a tight budget 

Dan Geaves, Strategy Director, Marlin Communications 

Jason Ruffell Smith, Digital Director, Marlin Communications 

Improving financial stability and profitability 

11:40 AM 

Overcoming challenges and effectively managing and utilising volunteers  

· Developing strategies to ensure volunteers are engaged  
· How can we overcome the minimisation of contact and use it to the organisations advantage? 
Understanding and measuring the ROI of involving volunteers 

Stu Cameron, Chief Executive Officer, Wesley Mission

12:10 PM 

Sponsored Session

12:40 PM 

Networking Luncheon

1:40 PM 

Longevity and Sustainability – Is your investment portfolio supporting your core mission?

· Investing aligned with community expectations and ESG values
·  Maximising returns in a low-rate environment
·  Using your assets to promote your organisation’s mission

Daniel Greyling, Director, Russell Investments

2:20 PM 

Panel Discussion
How can the tension between purpose and profits best be managed?

· Understanding how to work towards a common cause that goes beyond money 
· Importance of putting people first and investing in local communities 
Discussing organisational challenges in managing two different objectives 

Dale Cleaver, Chief Executive Officer, Guide Dogs NSW/ACT

Tony Stuart, Chief Executive Officer, UNICEF Australia 

Simon Schrapel AM, Chief Executive Officer, Uniting Communities 

Jacqueline Emery, Chief Executive Officer, Royal Far West

Holly Masters, Chief Executive Officer, McGrath Foundation CEO

2:50 PM 

Afternoon Refreshments

3:20 PM 

Case Study
Diversifying and growing income to generate impact and drive financial sustainability

· Developing a plan for strategic and sustainable growth by leveraging innovative revenue streams
Applying commercial principles to drive sustainability 
Innovating your revenue stream through an impact investment fund 

Simon Miller, Chief Executive Officer, Save the Children 

3:50 PM 

Driving company growth through partnerships and collaboration

• How to identify partners that have the potential to grow into strong and long-lasting collaborations
• Driving innovation within long-term partnerships to ensure partners receive sustainable value
• How to use partnerships to strengthen your own company brand and worth

Claudia Odello, General Manager, Marketing and, Fundraising, Meals on Wheels NSW

4:20 PM 

Closing remarks from the Chair and end of day two 

Fundraising Masterclass  
Giving you the tools and insights to grow your income through effective fundraising models 

The Fundraising Masterclass has been designed to equip leaders and fundraising professionals with the latest trends and frameworks to advance their fundraising strategies. It will provide expert strategic guidance and a plan of action for fundraising appeals, marketing campaigns, and digital projects. These strategies will help you raise more funds, reach more people, delight your donors, and build your skills in fundraising and revenue generation.  


Masterclass Facilitator: Trent Osborn, General Manager Fundraising and Community Engagement, CareFlight

In his role as General Manger Fundraising & Community Engagement, Trent has overseen the transformation of CareFlight’s fundraising from a single state focused operation, highly dependent on several legacy programs, to a thriving national, diversified and integrated fundraising operation, providing strong revenue growth and reduction of fundraising expense and financial risk. This has enabled CareFlight to not only survive the covid-19 associated challenges of the past 18 months, but thrive with growing fundraising revenues over this period.   


Masterclass Overview: 
This fundraising masterclass will provide you with the necessary tools, strategies, frameworks and pathways of how to make your fundraising activities more effective. Through this fundraising masterclass, you will learn essential fundraising skills on how to build trusting relationships and communication that resonate with doners. You will also get practical advice on how to fundraise whether you work for a non-profit or charity, or as a volunteer in a community organisation. Every organisation can achieve transformational financial growth along with cultural alignment for their organisations and increase their ability to deliver their mission and thrive. 


Attend this masterclass and develop strategies to: 
· Develop a sustainable, long-term fundraising plan suited to your organisations needs
Embed ethical best practice and professional standards into your fundraising strategy 
Understand how fundraisers can overcome internal resource constraints like “inhouse vs outsource” 
Tackle the challenge of fundraising with limited resources 
Identify how organisations can tap into the power of digital to revamp and improve productivity 
Explore how to engage productively and get “buy in” and support with internal stakeholders 


Who should attend:
The masterclass will be particularly useful for senior leaders such as chief executives, board members, leaders and members of small charities or non-profit organisations, volunteer-led groups and community organisations, as well as inexperienced or new fundraisers. 

9:00 AM – 4:30 PM
(Each day the facilitator will assign time for a morning, lunch and afternoon break) 

Session One: How to fundraise with limited resources 
In an NFP, chances are you rely on a constant stream of revenue to power the good work you do. There are numerous constrains that he NFP sectors faces, the biggest being limited resources. Learn how to optimally use the available resources and deliver larger outcomes. 
· Understanding where to start to keep the momentum going in the fundraising journey 
Develop strategies to overcome the constrains of limited resources 
Gain insight to effectively deliver results with the available resources 


Session Two: Focusing on the best practices and learnings from the past year 
If anything, COVID-19 has taught us to expect disruptions to methods of fundraising that we have been running uninterrupted for years. Fundraising models have been re-invented and innovated to suit the environment. It is important to keep up with the constant change and be relevant to our doners 
Focusing on the importance of digital support 
Understanding the opportunity to develop and grow the organisations donor base  
Building strategies to pivot around uncertain environments and be future-proof 


Session Three: When to in-house it and when to outsource 
Many nonprofits choose to keep all support functions in-house, and for some of them it works out well. This may be due to financial constrains or otherwise. However, there can definitely be cons when trying to force some function in-house. The greatest challenge when running your NFPs functions in-house is simply finding someone who has the time to run it. 
How to weigh your options and make the decision best suited for the organisations growth 
Discussing the proc and cons of both the models 
Creating a model that is balanced and utilising the available time and resources to be better allocated toward serving the organisation’s clients and mission 



Early bird discount

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Team discount 

Register 3-4 delegates and receive an additional 10% DISCOUNT off the current price
Register 5-7 delegates and receive an additional 15% DISCOUNT off the current price
Register 8 or more delegates and receive an additional 20% DISCOUNT off the current price

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Phone: +612 9247 6000


The Grace Sydney
77 York St
Sydney NSW 2000

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+61 02 9247 6000

The Grace Hotel, Sydney

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