A central tenet of reforming Australian public administration is to deliver better services for citizens.

With citizen-centred services an essential pillar of Gov 2.0 and pressure on governments to democratise data and increase citizen engagement, the need to restructure and adapt to holistic service delivery models is essential.

The 2nd Annual Citizen Centric Service Delivery conference builds on its highly successful predecessor by showcasing new and innovative frameworks for case and place management, including integrated service delivery.

Hear expert analysis from:

• Hon Kate Lundy, Parliamentary Secretary to the Prime Minister & Parliamentary Secretary for Immigration and Citizenship
• Yusuf J. Mansuri, First Assistant Secretary ICT Strategy & Corporate Services Division, Department of Human Services
• Andrew Tongue, Deputy Secretary, Department of Families, Housing, Community Services & Indigenous Affairs
• Nicholas Gruen, CEO, Lateral Economics and Chair, Government 2.0 Taskforce
• Jerome Maguire, Chief Executive, South Australian Attorney General’s Department and Department of Justice
• Father Chris Riley, Founder and CEO, Youth off the Streets
• View the full speakers list here

For more information about the Citizen Centric Service Delivery Conference please visit the event website.

Erin Radford

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